Sustainable Travel Assistant

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicester, LE3 8RA

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 30th March 2026

Interview Date(s): TBC

This is an exciting opportunity for someone who has an interest in Sustainable Travel and wants to work within a large and multi-faceted team to drive forward the council's sustainable travel agenda.

The work of the team includes the promotion of cycling, walking, car‑sharing and public transport, the management of the council’s supported passenger transport network and the council’s extensive Public Rights of Way network.

We are looking to recruit a Sustainable Travel Assistant.

The successful candidate will predominantly provide technical and administrative day to day support for the Passenger Transport strand of the team and as needed assist on other work streams including Public Rights of Way, active travel and behaviour change projects.

The main duties for this role include:

• Collate, check, input and maintain data/records.
• To carry out tasks related to concessions use, such as surveys, the audit of transport records and the calculation of payments.
• To reconcile and process orders, payments and invoices relating to concessions and other Highways and Transport functions.
• Respond to queries from members of the public, elected Members and other interested parties in a constructive and professional manner.
• General administration, booking venues/meeting rooms, producing agendas, and taking minutes, etc.

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• Good standard of education including English and Mathematics at GCSE Grade 4-9 (or equivalent) OR demonstrable experience in the points below.
• Experience of using Spreadsheets and Database/systems to accurately input information, update records and extract data.
• Good numeracy skills with excellent attention to detail.
• Good verbal and written communication skills, including the ability to handle and respond to customer queries to a high standard.
• Good organisational skills, with an ability to work in a team and prioritise work ensuring that deadlines are met.
• A willingness to be flexible, learn and undertake a variety of different tasks.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

We are open to discussions about flexible working, which may include part time working, job sharing, term‑time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

Daniel Philps – Senior Sustainable Travel Officer

Telephone:

Please apply sending us your CV as well as a supporting statement, detailing how you meet the requirements of the post. The supporting statement should be no longer than 500 words.

For tips on how to write your statement, see the

How to Apply

section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning  (select option
2) or raising a ticket via our online portal:  .

What’s next? After reviewing your application, we will contact shortlisted candidates for further assessment.