FM Coordinator
Listed on 2026-02-24
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Administrative/Clerical
Office Administrator/ Coordinator, Administrative Management, Business Administration, Virtual Assistant/ Remote Admin
FM Coordinator
Location: Beeston, Nottingham
Hours: Monday–Friday, 08:00–17:00 (on-site)
About CBRE Global Workplace Solutions: CBRE Global Workplace Solutions (GWS) is a world‑leading provider of integrated facilities and corporate real estate services. Operating in 48 countries with over 100,000 employees, we deliver exceptional outcomes for clients through innovation, expertise, and operational excellence.
The OpportunityAs an FM Coordinator, you will play a key role in supporting the Head of Service Delivery and the wider Facilities Management team. From coordinating work orders to liaising with suppliers and clients, this role is essential to ensuring our FM services run seamlessly and meet contractual KPIs.
This is a great opportunity for someone eager to grow within facilities management, with exposure to operational delivery, vendor management, client communication, and financial administration.
Key ResponsibilitiesOperational Support
- Coordinate day‑to‑day FM service delivery across mechanical, electrical, cleaning, postal services, and site protection.
- Track work orders and service requests, ensuring timely and compliant completion.
- Support communication and implementation of business processes.
- Liaise with suppliers and monitor service delivery performance.
- Maintain records of vendor activities, contracts, and SLAs.
- Support documentation and processing of work orders and proposals.
- Collate data for performance reports and KPI tracking.
- Prepare and maintain SOPs, improvement plans, and departmental documents.
- Respond professionally to client enquiries and escalate issues where needed.
- Ensure a customer‑focused approach in all operations.
- Assist with compliance across CBRE and subcontractor activities.
- Support the implementation of safety policies and procedures.
- Assist with procurement, obtaining quotes, raising orders and tracking spend.
- Work with the finance team to support budgetary control and value‑for‑money initiatives.
We’re looking for someone who is:
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Highly organised with strong planning and prioritisation skills
- An excellent communicator, both written and verbal
- Customer‑focused with a proactive team approach
- Experienced in administrative, facilities, or customer service roles (up to 2 years)
- Able to build effective relationships across teams and suppliers
- Knowledge of the facilities management industry
- Further education or certification in Facilities Management, Business Administration, or similar
- Work for the world’s leading commercial real estate services provider
- Develop your expertise in a dynamic FM environment
- Be part of a supportive and collaborative team
- Opportunities for career progression across a global organisation
Service line: GWS Segment
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