Office Administrator

Overview

Location: Nottingham - Office-based

Contract: Full-time (37.5 hours)

Salary: Dependent on experience

Are you looking for a new challenge within a vibrant and supportive team based in the heart of Nottingham’s historic Lace Market?

Our friendly and dedicated team is seeking an Office Administrator to join us and play a vital role in the day-to-day administration and smooth running of our Nottingham office. You’ll be working from our modern, well-equipped Lace Market workspace, surrounded by great transport links and independent cafés.

In this role, you will provide seamless, effective, and proactive administrative support while continually exploring ways to use technology to enhance processes and improve efficiency. You’ll collaborate with key stakeholders, building and maintaining strong professional relationships to deliver consistently excellent service.

The important work you will be doing:

• Provide general administrative and operational support to the department's fee-earning team members
• Prepare, format, and amend documents as required, ensuring they are produced in compliance with the Firm’s house style. Documents include letters, reports, presentations, and accounts, making full use of standard templates
• Minute-taking in meetings is required
• Be one of our CCH (accounting software) champions, creating new clients, amending information, billing, pulling reports, and supporting clients' onboarding
• Overseeing incoming and outgoing post
• Provide support in organising events for Managers, Partners, and clients where required
• Ordering office supplies, liaising with contractors and suppliers, and managing the visitors at our Nottingham office
• Provide first-class front-of-house (receptionist) duties, including greeting clients, organising meeting rooms, and making refreshments when necessary

• A flexible approach, with the ability to work effectively under pressure and manage conflicting priorities, effectively managing expectations when required
• Strong attention to detail
• Effective communication skills, both spoken and written
• A positive and proactive approach
• A pragmatic approach to resolving situations, using own initiative where appropriate
• Advanced MS Office skills (specifically Word, Excel, and PowerPoint)
• Excellent client service skills

• Our company culture, built on our values – Engage, Empower and Excel – encourages initiative, personal growth, and collaboration. Every team member is appreciated and celebrated; a notion embodied in our Kudos Reward Scheme.
• The firm’s Partners, who remain actively invested in the development of employees, will both support and champion your professional development and progression.
• We work with ambitious businesses of different sizes across a variety of sectors, so no two jobs are the same.
• We are multi-award-winning accountants and business advisors, ranked the 12th biggest firm by UK fee income in the Accountancy Age Top 50+50.

In the heart of the bustling city, our Nottingham office, refurbished in 2023, is a modern and collaborative space. Some of the city’s best cafes and restaurants are on our doorstep, and we’re close to several public transport links, making the office easily accessible.

As an active member of PKF International, we are part of a large global network of legally independent accounting firms. Located in the 5 fastest growing global markets, we have ground presence in 150 countries and span across many jurisdictions. An ambitious, future-focused network, PKF provides a comprehensive range of services. Operating in unison with member firms across the world, we are able to share our ideas, expertise, and specialist resources to better serve our clients, delivering highly-personalised services and global connectivity through our client-centric culture.

Our benefits package has been designed around our people and shaped by our values. As part of Team PKF Smith Cooper, here are some of the things you can expect:

• Time to do what matters to you – 25 days annual leave plus statutory bank holidays, the option to reduce annual hours for…