Shared Services Assistant

Shared Services Assistant Job Introduction

Buttercups Training are part of BPP Group and we are a specialist, market leading training provider within the pharmaceutical and healthcare industry. We have a track record of delivering high quality training programmes to pharmacists, pharmacy technicians and healthcare garantindo staff with high achievement rates. As we continue to grow, we have a fantastic opportunity for a highly organised and detail‑oriented administrator to join our team as a Shared Services Assistant.

You’ll work closely with the Functional Skills Team, providing essential administrative support across exams, issuing certifications and tracking student attendance, ultimately helping to keep our day‑to‑day operations on track.

With hybrid and flexible working available, you’ll be able to split your time between our beautiful modern office and wherever you choose to call home.
Birthday or Buttercups anniversary off – your birthday is a wonderful announced celebration for staff, and we allow all staff members to take a paid day off each year to celebrate.
Other key benefits include Free Parking on site, additional Annual Leave, Life Assurance, Group Income Protection,ۇڭ Employee Assistance Programme and much more!

• Acting as a point of contact for program and learner enquiries, ensuring prompt response times.
• Effectively managing communications via email, telephone and the service desk.
• Registering learners onto exams and tracking attendance and exam completions.
Preparing and distributing exam certificates.
• Maintaining accurate and up‑to Bestandteil student records within the relevant systems.
• Managing and facilitating effective communication among clients, learners and course tutors, fostering positive relationships and ensuring clear information exchange.
• Undertaking additional duties as required, demonstrating adaptability and a commitment to supporting the overall goals of the organisation.

• Prior experience of working in an administrative role.
• Excellent communication and interpersonal skills with the ability to deliver a first‑class service to our students.
• Ability to prioritise and manage your workload independently.
• A team player with a willingness to work cross‑functionally and support the wider team where required.
• IT literate, with strong competency in MS  iṣ Office applications, particularly MS Excel.
• A positive and proactive attitude, with the flexibility to adapt to change.

Please note that the successful candidate will be required to undergo a DBS check and a Credit Check.

BPP Education Group are proud to be a Disability Confident employer, so if you need any reasonable adjustments for the interview process, please let us know. BPP Education Group actively promotes equality of opportunity for all, encouraging applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience.
For posts exempt from the Rehabilitation of Offenders Act 1974
, a DBS check is also required.

• Salary £24,570
• Frequency Annual
• Job Reference bppuniversity / TP / 475 / 1223
• Contract Type Permanent
• Closing Date 23 January, 2026
• Job Category Administration
• Business Unit Buttercups Training
• Location Nottingham, United Kingdom
• Posted on 06 January, 2026

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