Support Assistant

Working as part of the Boots Transport Office function you will be supporting the BTO and Boots Healthcare Logistics field team. Boots Healthcare Logistics is a function that delivers medication from Boots stores to patients in their own homes and care homes.

You will work as part of the Boots Transport Office team which sits in the logistics function supporting various elements of the operation by way of managing email inboxes and triaging requests, fleet administration, basic support on the routing software and handheld devices. You may also support on projects and initiatives.

• 1st line support for BTO (Boots Transport Office) and BHL (Boots Healthcare Logistics) with queries and triaging requests.
• Support with fleet administration – insurance, fuel cards, tolls, etc.
• Support with the basics of the routing software used to produce routes.
• Basic troubleshooting for the handheld devices used by drivers within Boots Healthcare Logistics.
• Keeping trackers up to date and providing accurate information to the BHL leadership team.
• Other admin requests.
• Managing two shared inboxes and responding to day‑to‑day requests from within the own team and the BHL field team.
• Providing general support across the team.

• Good administrative and organising skills – good attention to detail.
• Good IT skills and confidence using Word, Excel & PowerPoint; potential to learn Power BI and SQL.
• Effective communicator who understands the importance of building a strong network around the business.
• Able to build great relationships with the team you work with and for; pleased to provide support, enjoys sharing knowledge and supporting other team members.

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and a gift card for anyone expecting or adopting a child
• Flexible benefits scheme – option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
• Access to free 24/7 counselling and support through TELUS Health – our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at Exclusions may apply; eligible roles only.
Please note any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal‑opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, we change for the better.

Where a role is advertised as full‑time we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be haomise. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.

Permanent Full Time

Location:

Nottingham Support Office

Recruitment Partner:
Olivia Wilson

Keywords
:
Support Assistant Supply Chain

Key

Skills:

• Gems Jewellery
• Flight Operations
• Logistics & Administration
• Analysis
• Claims Investigation

Employment Type:

Full Time

Experience:

–

Vacancy: 1