Security Dispatcher

Security Dispatcher PT Day Norwood

Make a difference every day as a Security Dispatcher located at Tri Health in Norwood. Join a compassionate, servant led team committed to excellence in guest and patient care service while working in a supportive, high-energy environment.

We offer career growth opportunities, a comprehensive benefits package, and shift differentials as appropriate for your shift worked. . Apply today and grow your career with a team that truly values you.

Location: Tri Health Norwood, 4750 Wesley Ave, Norwood, OH, 45212.

Work Schedule:

• Part-Time (24 hours weekly) - possibility of overtime if desired
• Works DAYS every Wednesdays AND EVERY Saturday, 6a-6p
• Paid training
  
  REQUIRED:
  
  Mon-Fri, 8a-5p until completed (several weeks)

Incentives & Benefits:

Comprehensive benefits package-including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page

Job Requirements:

Radio communication (to be taught) in stressful situations communicating in a calm, professional manner (for example urgent patient situations).
High School Degree or GED
Computer literate - requires a strong proficiency in computer systems:
Outlook, Excel and specialized programs in the department (data entry) to be taught
1-2 years experience in a related field like law enforcement/dispatch

Job Responsibilities:

Lots of computer work in a FAST PACED environment. Effectively manages the operation of the dispatch center. Must have effective communication skills Responsible for receiving vital information via telephone or in person and then communicating it in a timely manner, A dispatcher is responsible for monitoring all cameras and alarms and documenting activities and completing appropriate reports Responsible for dispatching Security Officers to incidents in a timely manner.

Completes all security department documentation in a professional manner; this includes complete follow-up and documentation to all reports initiated. Effectively communicate with persons via intercoms and achieve an appropriate outcome. Exhibits professional behavior toward patients, visitors, physicians and other employees and creates a positive impression consistent with professional etiquette.

Prepares for work by reviewing incident reports, logs, bulletin boards, etc. on a daily basis. Responsible for filing reports and information in Comm. Center binders and files in a timely manner. Responsible for assisting with issuing agency badges, temporary badges and issuing parking permits and collecting payments. Second and third shift dispatchers communicate with patient areas to determine if persons arriving after regular visiting hours are eligible to visit and dispatches an Officer to deliver a pass as necessary.

Responsible for monitoring all security camera equipment and emergency alarms
-e.g., burglary, fire and panic alarms- and timely dispatch of Security, Police and Fire Departments. Responsible for issuing Burning/Welding permits and performing fire system adjustments

Working Conditions:

Climbing - Rarely
Hearing:
Conversation - Consistently
Hearing:
Other Sounds - Frequently
Kneeling - Occasionally
Lifting 50+ Lbs.

- Rarely
Lifting Pulling - Rarely
Pushing - Occasionally
Reaching - Rarely
Sitting - Consistently
Standing - Rarely
Stooping - Occasionally
Talking - Consistently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity:
Far - Frequently
Visual Acuity:
Near - Consistently
Walking - Frequently

Tri Health SERVE Standards and ALWAYS Behaviors
At Tri Health, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL Tri Health team members are expected to demonstrate and live the following:

Serve: ALWAYS

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"

• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist

• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS

• Recognize and take personal responsibility to address and recover from service breakdowns…