IT Service Desk Lead CSI
Job in
Norwood, Hamilton County, Ohio, USA
Listed on 2026-02-28
Listing for:
Encore Technologies
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A technology solutions provider is seeking a Service Desk Supervisor in Ohio, responsible for overseeing IT service desk operations and staff management. The ideal candidate will have over 3 years of experience in IT support, including lead roles. Responsibilities include managing service desk workflows, improving service delivery through metrics analysis, and mentoring team members. This position requires effective communication skills, leadership abilities, and the capacity to thrive in high-pressure environments.
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