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Operations Manager Program / Project Manager General Management

Service Operations Leader — Scale & Optimize Back Office

Job in Norwood, Norfolk County, Massachusetts, 02062, USA
Listing for: MarathonLS
Full Time position
Listed on 2026-01-12
Job specializations:
  • Management
    Operations Manager, Program / Project Manager, General Management
Job Description & How to Apply Below
A leading service company in Norwood, Massachusetts is seeking a Service Operations Manager to lead a back-office team that ensures exceptional service delivery. The ideal candidate will have extensive experience in operations management, team development, and process optimization. Responsibilities include monitoring key operational metrics, overseeing service delivery, and driving best practices for operational excellence. The position emphasizes collaboration across departments to meet organizational goals and improve customer satisfaction, providing a dynamic role within a customer-centric culture.
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