Crisis Intervention Specialist - Relief

Crisis Intervention Specialist – Relief

Riverside is seeking a passionate Crisis Intervention Specialist (CIS) to join our Community Behavioral Health Center (CBHC) team! This is a unique opportunity to join a growing team of dedicated behavioral health professionals.

The Crisis Intervention Specialist is responsible for providing advanced skills in trauma‑informed crisis intervention and de‑escalation, monitoring the safety and security of the facility, and coordinating response to urgent and emergency situations. The CIS provides a therapeutic, calming, recovery‑based, and proactive presence in program.

• Modeling and teaching skills for development of positive relationships and negotiation of conflict
• Providing a calming presence in and around the facility supporting families and youth in conflict or crisis while onsite and monitoring safety of persons served, employees, and the facility
• Assisting CBHC leadership in ensuring that safety drills (e.g., fire, medical, behavioral health) are held and documented per regulation and that required fire protection and suppression equipment is present and in good working order and also ensuring maintenance of program sites to minimize fire hazards
• Taking lead in ensuring maintenance and cleanliness of physical plant is adequate and reporting to Senior Director and/or facilities are aware of any concerns
• Responding to medical and psychiatric emergencies (e.g., opioid overdose or psychiatric symptom escalation) utilizing medical code protocols such as calling a code, administering naloxone, and administering CPR/first aid
• Assisting with transportation to/from CBHC and the CCS site using agency or personal vehicle

$25.46 hourly

Relief hours available

• Strong verbal and written communication skills
• Basic computer fluency; minimum of three years proven experience using Microsoft Office programs
• Valid driver’s license and access to a reliable vehicle

• High School Diploma or GED; BA degree preferred
• A minimum of 2 years of direct care or similar role in a behavioral health and/or medical setting
• Knowledge of trauma‑informed care and de‑escalation skills

Healthcare, professional development opportunities, and generous time off

Norwood, MA

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