BDC Service Appointment Scheduler

Call Center Customer Service Specialist

Be part of a winning team that will reward you for your passion! Nucar Toyota of Norwood is looking for dynamic, energetic, career-oriented professionals who are masters of influence and love working the telephone.

• Minimum 1-3 years experience handling inbound/outbound CS or sales calls.
• Excellent telephone skills.
• Proven history of inside sales, internet marketing and/or scheduling service appointments.
• Ability to instantly build rapport with clients.
• Superb verbal and written communication skills.
• Superb customer service skills with proven ability to resolve customer service issues.
• Ability to meet or exceed department Key Performance Indicators that measure overall performance.
• Basic computer knowledge including Google Docs and efficient typing and writing skills.
• Strong organizational expertise and attention to detail.
• Must be able to work flexible hours and days, including some weekends.

• Great opportunity to join a proactive, customer-focused company.
• Excellent benefits package, including Medical, Dental, Vision, 401(k) with company contributions and paid vacations.
• Base salary + performance bonuses (earn up to $42k/year).
• World-class training and development program and much more!

Nucar is an Equal Opportunity Employer.