Senior Mental Health Adviser

Overview

MAP is a charity providing free and independent advice, counselling, youth work and education for young people.

At MAP, we are advisers, counsellors, youth workers and other professionals working together to provide the best support we can to young people aged 11-25, in a way that works for them. MAP works for social justice and is an inclusive workplace, welcoming everybody to bring their authentic whole selves to work every day. Upholding equality at MAP is about actively recognising and valuing difference and making the most of everyone’s potential.

Contract: Permanent

Flexible working: Flexible working options available. Part time applications will be considered on a job-share basis or stand alone with sufficient hours for the role to be covered. If applying on a part-time or job-share basis, please state the hours you require to work.

Location: Norwich will be your main base of work. There will be a requirement to travel to locations other than your main base to attend meetings and provide occasional cover when necessary.

Salary: Starting salary £32,574 per annum (pro rata) with incremental progression to £35,256 per annum (pro rata)

We are recruiting a Senior Mental Health Adviser to supervise and support MAP’s advice services based at our Norwich Hub, which includes weekly drop-ins where young people can get support on a wide range of issues without the need for an appointment.

The role involves delivering person-centred mental health interventions and providing impartial and confidential mental health advice sessions for young people living in the Norwich area. Our NHS-approved service provision offers young people: triage of presenting needs, advice on managing mild-to-moderate mental health symptoms, referral to MAP’s counselling offer and/or referrals to other sources of support.

You will work autonomously to provide day-to-day supervision of a team providing drop-in services, while maintaining excellent communication with the teams based in our Kings Lynn and Great Yarmouth Hubs to support standardisation and streamlining of services across the county. You will have line management experience. The role requires regular contribution to the development of MAP’s Advice Services via fortnightly management meetings and monthly service team meetings.

Line management and provision of initial safeguarding consultations are also key aspects of the role.

The successful applicant will be an innovative individual with the ability and drive to help shape MAP services. This role will support the implementation of MAP’s strategic plan regarding Mental Health Advice, including liaising with MAP’s Therapeutic Services Team to ensure young people experience joined-up support as they move between services. The role also involves coordination of recruitment and supervision of volunteers supporting the Advice Service.

Please note:

The role requires working until 6pm every day due to our hubs opening times.

Experience delivering person-centred mental health interventions. Ability to work autonomously and supervise a team. Experience in line management and coordinating safeguarding consultations. Ability to contribute to strategic development and cross-team collaboration.

If you have any questions about the role please contact Georgie, Advice Operations Manager, at georgiem

For further information and the application pack go to  Please submit your completed application form to

• 30 days holiday increasing to 35 after 5 years’ service (plus bank holidays)
• company sick pay
• Counselling and support through an Employee Assistance Programme
• excellent ongoing training and development opportunities
• support from an established and reputable team
• corporate events and activities
• flexible working
• free tea and coffee
• a range of discounts through Blue Light Card