Driver and Branch Sales Assistant

Overview

Come and join us as a Branch Sales Assistant and Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectations.

As a Driver and Branch Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The role reports into the branch management team and delivers products to our customers against tight deadlines. This role is customer-facing within the branch, serving on the trade counter and dealing with customers over the telephone, ensuring that we provide the best service and maximise sales at every opportunity.

You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Hours and shifts will be agreed with you with plenty of notice so that you know exactly what to do and when.

You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.

• Health and safety of yourself and your vehicle.
• Maintenance and condition of your vehicle.
• Report any issues or incidents to your line manager.
• Comply with transport compliance law and regulations.
• Support the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
• Ensure we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
• Assist with general duties within the branch such as serving customers on the trade counter, telesales and ensuring housekeeping standards are maintained both on the trade counter and warehousing.

Along with a clean driving licence, you will ideally have previous driving experience. Knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues.

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake basic criminal record disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.