Showroom Sales Consultant

Job Title: Sales Consultant – Norwich

Location: Brackley

Type: Part time

Posted on: Yesterday

Job Requisition : JR0003178

Brand: Dream Doors

As a Sales Consultant at Dream Doors, you will be the first point of contact in our showroom, guiding customers through the kitchen makeover journey and representing our brand both in person and online.

• Maintain a welcoming, organised showroom that reflects brand standards.
• Manage enquiries via telephone, email, social media, and face‑to‑face, collecting all required information before booking visits.
• Provide expert design and product consultations, helping customers reimagine their kitchens with doors, worktops, storage, appliances, lighting, flooring and accessories.
• Arrange and book appointments for the Retail & Operations Manager and conduct follow‑ups on unsold appointments.
• Coordinate with installers, suppliers and clients to ensure smooth project delivery from consultation to completion.
• Keep visual merchandising displays fresh, clean and inspiring, aligningvolatile them with current brand guidelines.
• Perform general showroom duties such as stock take, stocking and maintaining tidy stock rooms.
• Open and close the showroom, including key‑holder responsibilities.
• Assist across all departments as the business requires.

• Previous customer service experience essential.
• Retail kitchen or interior design experience preferred.
• Strong understanding of home transformation and design trends.
• IT literacy (Microsoft Office, CRM).
• Excellent communication and organisational skills.
• Ability to work independently, identify challenges and provide solutions.

• Resilient and customer‑focused.
• Clear open communication.
• Organised, self‑motivated and hardworking.
• Problem solver, proactive and hands‑on.
• Positive mindset and confidence.
• Willingness to learn and apply our franchise model.

• Competitive salary and comprehensive training.
• Supportive team environment.
• Flexible working hours throughout the week, including Saturdays (Mon‑Fri 9:00‑17:00, Sat 10:00‑16:00).

Neighbourly is fully committed to equal employment opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to age, sex, disability, gender reassignment, marriage, civil partnership, race, religion or belief, and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.