Costa Store Manager - Area Support

Costa Store Manager - Area Support Role

Join to apply for the Costa Store Manager - Area Support Role at Collateral Resources Inc.

Salary: £31,590 per annum.

Are you a motivated leader with a passion for people and a love for exceptional coffee? If you're ready to take the next big step in your career, we have the opportunity for you.

We’re an award-winning franchise representing the nation’s favourite coffee brand, Costa Coffee, for over 11 years. Our teams are at the heart of everything we do, from crafting the perfect flat white to creating a positive impact in the communities we serve. Joining Scoffs means joining a network of supportive, passionate people who care about quality, team spirit, and continuous improvement.

As Store Manager, you’ll be the driving force behind your store’s success, setting the tone, coaching your team, and ensuring every customer receives an unbeatable Costa experience. You’ll lead from the front and take full ownership of your store’s performance, people, and day-to-day operations.

• Lead and inspire a team of Baristas, Barista Maestros, and Assistant Managers
• Deliver an exceptional customer experience while upholding brand standards
• Manage store performance and drive key metrics including sales, customer satisfaction, and team engagement
• Ensure operational excellence, including compliance, cleanliness, and health & safety
• Recruit, onboard, and develop your team with clear growth plans
• Drive commercial success through smart decision‑making and team motivation
• Launch seasonal campaigns and ensure flawless execution on the shop floor

We’re looking for a dynamic and experienced leader who thrives in a fast‑paced environment and balances people, performance, and operational excellence.

• Previous management experience in retail, hospitality, or a similar customer‑facing role
• A passion for people development, coaching, and leading high‑performing teams
• Strong commercial acumen with a results‑driven mindset
• Excellent communication and organisational skills
• Full flexibility with working hours and a proactive attitude
• A hands‑on leadership style and a love for great coffee

• Instant Perks with Boost works:
  Access exclusive discounts and team rewards from day one
• Employee Assistance Programme (Life & Progress):
  Free, confidential support
• Wagestream:
  Gain real‑time access to your earnings, budgeting tools, and smart savings
• Company Pension Scheme:
  Secure your future with long‑term financial security
• Yuzu Training:
  Develop your skills with tailored leadership training and qualifications
• Free Lunch & Drinks Every Shift: Enjoy lunch and handcrafted drinks on the house
• Discounts for yourself off shift and on‑shift:
  Go beyond perks
• Loyalty Pays Off:
  Get recognised through long‑service awards as you grow your career
• Celebrate Achievements:
  From day one to key milestones, we make every achievement count
• Team Wins = Bonus Time:
  Hit your targets and share in store‑wide performance bonuses

Ready to lead a store, inspire a team, and deliver greatness? If you’re a passionate, results‑driven leader with a heart for people and a head for business, we’d love to hear from you.

Click the link below to apply and take the next step in your journey with Scoffs Group today.