Retail Assistant

Unit 41 Roundtree Business Park, Norwich, NR7 8SG

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

• Monday - Friday (7am to 8pm)
• Saturday (7am to 6pm)
• Sunday (9am to 4pm)

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
• Amazing at giving great service, with a positive can‑do, no‑nonsense approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don’t need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic!

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award‑winning company pension scheme – up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• Excellent training and ongoing development, we’ll also help you be the best you can be.

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Apply now! – Upload your CV and complete your application

Please note, this advert may close early if the appropriate number of applications has been reached.

* Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at

Whether you’re a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25‑39% on bikes and accessories through the Cycle to Work Scheme.

As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.

Become a Kingfisher shareholder with a variety of schemes to choose from.

If you opt into our pension scheme, you’ll receive up to 4× your annual salary through Death in Service payment.

Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.

We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.

This 16‑week programme is open to Service Assistants looking to make the first step into management. Learning specialist skills on‑the‑job, this programme offers a clear path to a Trade Counter Supervisor role.

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2. This is a blend of practical and online learning, this programme provides the tools and knowledge you need to become a Trade+ Sales Supervisor.

Over 15 months, you’ll undertake close supervision and structured learning as you learn how to run a store. By the end of this programme, you’ll…