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Customer Success Mgr./ CSM

Customer Care Operations Manager: Lead Team & Service Excellence

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Persimmon plc.
Full Time position
Listed on 2026-03-13
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading house builder in the UK is seeking a Customer Care Office Manager in Norwich. This role involves managing a customer care department to provide excellent service, resolve escalations, and ensure compliance with policies. The ideal candidate will have strong customer service and team management experience, along with excellent communication skills. The position offers a supportive work environment and various employee benefits including healthcare and pension plans.
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