Senior Commercial Manager
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-03-10
Listing for:
National Highways
Full Time
position Listed on 2026-03-10
Job specializations:
-
Management
Program / Project Manager, Operations Manager, Contracts Manager
Job Description & How to Apply Below
National Highways have an excellent opportunity for multiple Senior Commercial Managers to join our Commercial Delivery team in Major Projects. As a Senior Commercial Manager, you will deliver a consistent and high-quality commercial service within a project portfolio in support of the Major Projects Directorate, the service to cover; investment decisions, budget management, commercial management, contract administration, commercial dispute management and commercial performance management.
KeyAccountabilities
- Lead on the commercial and contract management of schemes/contracts and ensure that all works/services are managed in line with the contracts. Ensure all contractual matters are responded within the contractual timescales.
- Line management responsibility for one or more commercial teams within a region and oversee the work of the teams, supervising staff, providing mentoring and training and ensuring they meet their targets.
- Provide commercial support across a range of activities, aiding decision making on commercial efficiencies, acting as a source of authoritative advice on contract administration, cost capture, analysis, performance, related intelligence and opportunities for performance improvement.
- Provide expertise and support through the forecasting/ budget management process as part of an integrated team with Operations. Attend monthly Ops Finance meetings as the commercial representative for the region.
- Drive any new procurements supported by Procurement and undertake contract document review and tender assessments.
- Continuous analysis and review of contract performance and cost performance to identify and implement improvements.
- In conjunction with the Head of Commercial Delivery, operate as an Integrated member of the regional lead teams, attending regional lead team meetings/ regional business review/ regional boards as the commercial representative.
- Deputise for the Head of Commercial Delivery, as and when required
- Advocate the Highways England Wellbeing, Health and Safety Strategy and continually improve wellbeing, health and safety performance ensuring effective practice is applied by staff and partners.
- Promote Highways England's reputation through building visible and effective partnerships with the supply chain.
- Direct: 5 - 10
- Regional Operations Directors
- Regional Operations Heads of Service
- Project Managers
- Procurement Team
- Suppliers/Contractors at senior level
- Experience of leading and managing commercial teams including matrix management.
- Proven ability to contribute to and communicate programme and organisational aims to align efforts and deliver outcomes.
- Capacity to absorb complex and diverse information and use strong practical influencing skills, both internally and externally to optimise Highways England’s commercial interests.
- Demonstrable experience of optimising value for money outcomes when using public money.
- Significant knowledge of NEC forms of contract. Experience of procurement and commercial management using NEC forms of contract.
- Professional qualified, RICS, ICE or equivalent
- Delivering at Pace - Manage teams to being high performing while working safely and effectively aligned around common goals.
- Collaborating & Partnering – Engage proactively with and influence Operations and Supply Chain colleagues including at senior level.
- Making Effective Decisions - Articulate options around large-scale reputational impacts and threats, efficiency opportunities, including economic, environmental, political and social, and recommend commercial actions to manage, realise and mitigate.
- Achieving Commercial Outcomes - Manage the integrity of commercial relationships and delivery arrangements in the use of public money.
- Leading & Communicating – inspire people to be the best they can be. Engage people in enabling Highways England to be a demanding intelligent asset owning customer.
Embrace the organisation’s values and model associated behaviours:
- Safety: Keep ourselves and others safe, above all else
- Passion: Deliver with energy and pace, care about what we do, continuously improve and innovate, provide great service in everything we do
- Integrity: Open, honest and professional, respect and value the contribution others make, do what we say, always do the right thing
- Teamwork: Work together effectively to achieve our goals, work efficiently and flexibly, listen to others and communicate clearly
- Ownership: Take accountability, learn from failure and celebrate success, agree stretching goals and delivering them, maintain focus on our imperatives
Position Requirements
10+ Years
work experience
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