General Manager - Leisure

General Manager Norwich to 50K basic + Bonus

We are looking to recruit a hands‑on General Manager to run a well‑established and very successful leisure venue in Norwich. Responsibilities will include:

• Recruit, train, coach and induct the management team and large team of full and part‑time front‑line staff members.
• Lead the team to deliver the operational plan and ensure customers have a consistently excellent experience whilst visiting the Centre.
• Be process and systems orientated with a keen eye for delivering labour management, operational detail and health and safety compliance.
• Commercially astute to drive multiple revenue streams including admissions, food and beverage and exclusive hire.
• Execute local sales and marketing plans, including social media management.
• Work duty management shifts and a minimum of 1 weekend in 2.

Ideal backgrounds will be:

• 3 years Managerial experience leading a customer focused high footfall leisure, hospitality or retail business.
• A front of house approach to leading and coaching teams and delivering a great customer experience.
• Have an analytical approach and a passion to be the very best.

In addition to a competitive basic salary of c50K, there is an annual performance related bonus of up to 20%, 33 days holiday per annum, pension scheme and free parking on site. There are also excellent opportunities to develop your career as the business continues to expand throughout the country.

Interviews are immediately available.