Assistant Branch Manager

Overview

Assistant Branch Manager - Norwich North (Flagship Branch)

We’re the UK’s largest builders’ merchant, with over 500 branches, providing everything from timber and bricks to kitchens, tools, and equipment. Our Norwich North site isn’t just another branch; it is one of our premier flagship locations in the country. It is a fast-paced, high-volume operation that serves as a benchmark for excellence across the group.

As the Assistant Branch Manager at this flagship site, you’ll support the Branch Manager in driving a massive operation to new heights. This is a significant leadership challenge: you’ll help lead a diverse team of 35 staff members, ensuring that our high standards are met across every square inch of the yard and showroom.

This role is big, busy, and rewarding. You will oversee a complex business model that includes:

• Large-scale Merchanting:
  High-volume trade and DIY turnover.
• Specialist Services:
  Full Tool Hire and Managed Services units.
• Benchmarx:
  An on-site kitchen and joinery powerhouse.
• Logistics:
  Managing a busy fleet of 3 vehicles (2 x 18T, 1 x 26T) to keep Norwich North moving.

Joining a flagship branch means high visibility. If you have the ambition to progress, this is the place to do it. We offer:

• Competitive salary & flagship-level bonus potential, plus life insurance, pension, private medical, and share scheme.
• A Career Launchpad:
  We are looking for someone who wants to use this role to springboard into senior management.
• Work-Life Balance:
  Monday-Friday, 7:30 am - 5:00 pm, with just two Saturdays every 4 weeks (8:00 am - 12:00 pm).
• Big Discounts: 20% off at Toolstation and group-wide savings.

• Scale Management:
  Motivating and developing a large team of 35 to deliver elite customer service.
• Operational Excellence:
  Overseeing Tool Hire and Managed Services to ensure seamless 360-degree support for our clients.
• Growth & Strategy:
  Working with the Branch Manager to hit ambitious sales targets and stay ahead of local competitors.
• Safety First:
  Maintaining a gold-standard Health & Safety culture across a high-traffic site.

We are looking for a high-energy individual with real get up and go energy:

• Experience:
  
  Previous exposure to both Sales and Operations is highly beneficial. You should be as comfortable negotiating a deal as you are managing a yard.
• Ideally, you come from a merchanting background. You understand our products and our customers.
• Leadership:
  You are a natural leader who can inspire a large team and isn"t afraid to take charge.
• Ambition:
  You aren"t just looking for a job; you are looking to build a career and prove you can handle one of the biggest sites in the network.

Ready to step up to a flagship challenge? If you have the drive to manage a big operation and the ambition to grow, we want to hear from you. Apply now and join the Norwich North team!