Head of Community Services

Are you looking for a role where leadership meets collaboration? Build strategic partnerships that shape the future of community service

Job Title: Head of Community Services

Location: Poringland, Norfolk (with travel as required)

Contract Type: Permanent

Working Pattern: Full Time (37.5 hours) Monday to Friday between 08:00 – 18:00

The successful candidate will be required to be flexible to accommodate the needs of the role, including evenings and weekends as required including on call.

Final date to receive applications:
Sunday 1 February 2026*

Interview Date:
Thursday 12 February 2026

Please note, the interview will be at our Head Office in Poringland

As our Head of Community Services you will have a proven track record in CQC regulated Health & Social Care services and be confident in managing multi-site operations, budgets, and teams all whilst ensuring services are safe, high quality, and financially sustainable.

You will be strategic, yet hands on, to be able to translate our organisational vision into effective operational plans that deliver outstanding outcomes for the children and young people in our care. You will need to be data‑drive and proactive in identifying opportunities for improvement and growth.

You will also build strong, trusted relationships with Local Authorities, commissioners, and community stakeholders, representing the JMR Healthcare our core values Compassion
, Excellence
, Integrity
, and Courage
.

You will need to be passionate about making a difference for children and young people with complex needs and ensuring their voices shape the services we deliver.

To apply for our Head of Community Services, you will need:

• A proven track record as a senior leader in children’s social care, or health/social care services
• In-depth understanding of CQC and Ofsted regulatory frameworks and experience is achieving positive inspection results
• Extensive experience in managing multi-site services, budgets and teams to deliver excellence outcomes.
• Experience in building, and maintaining, strong relationships with Local Authorities, commissioners and stakeholders.
• Experience in coaching, mentoring and developing leaders, as well as excellent communication skills (both verbal and written).

It would also be desirable if the successful candidates has at least a Level 5 Diploma in Leadership and Management in Residential Childcare (or relevant equivalent qualification)

A full job description is available upon request.

Founded in 2020, JMR Healthcare has grown into one of the East of England’s most respected care providers, delivering high-quality support to individuals with learning disabilities, autism, and mental health needs. Our services include residential care, family support, crisis intervention, and in‑house accredited training.

Behind our frontline care is a dedicated central services team that ensures our services run smoothly, efficiently, and with integrity.

JMR Healthcare’s Crisis Management Services (CMS) Team delivers rapid, high-quality care to children and young people in urgent or complex situations. Known for mobilising fully managed care packages within 48 hours, the team also provides tailored Family Support Services, helping families navigate challenging circumstances with compassion and professionalism.

Support Workers are guided by our experienced Community Care Managers
, ensuring every care package is safe, responsive, and person‑centred. Whether supporting individuals or entire families, the CMS team embodies our core values —
Compassion
, Excellence
, Integrity
, and Courage — in every action.

JMR Healthcare’s central services teams support the delivery of high-quality care across the East of England. The teams oversee the management of our Residential and Crisis Management & Family Support Services, as well as key functions including Finance, HR, Governance, and Property Maintenance.

Working behind the scenes, the teams ensure our operations are safe, efficient, and values‑led. Whether coordinating care packages, maintaining our facilities, or supporting our…