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IT Support Technical Support IT Consultant HelpDesk/Support

Senior Service Desk Analyst — Hybrid IT Support Lead

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Guardian Jobs
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support, IT Consultant, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology organization is looking for a Senior Service Desk Analyst to provide second-line technical support for teams in Data, Digital and Technology. Responsibilities include managing complex incidents and acting as a technical escalation point. Candidates must have in-depth knowledge of Microsoft technologies and relevant certifications. This position offers a competitive salary and flexible hybrid working arrangements from Norwich or London.
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Position Requirements
10+ Years work experience
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