Community Engagement; Digital Marketing Executive

Position: Community Engagement (Digital Marketing) Executive
Our exclusive client is a fast-growing, purpose-driven tech company. Founded two decades ago, they've built a loyal community of users who are passionate about making a positive environmental impact. The company is now at an exciting inflection point – scaling rapidly with ambitious growth targets and investing significantly in the teams that will drive this expansion.

This is a multi-award-winning business with a genuine commitment to creating a best-in-class workplace. Their team culture is collaborative, learning-focused, and genuinely invested in helping employees grow. They're looking for talented individuals who want to be part of something meaningful whilst building their careers in a supportive, growth-orientated environment.

The Role
Are you a digital marketing enthusiast with an analytical mindset and a hunger to grow? They're seeking a Community Engagement Executive to join their Product team and drive engagement and growth across their digital communities.

This is a high-impact delivery role perfect for someone stepping up from a junior position into greater ownership and responsibility. You'll have direct accountability for the performance and growth of their public communities – platforms connecting thousands of engaged users. Your focus will be activating sign-ups, increasing user engagement, driving repeat participation, and understanding the data that tells you what's working and what's not.

You'll work closely with Account Managers and the Product team, blending campaign execution, data analysis, and strategic insights to move the needle on community health and user activation.

This role offers genuine autonomy with strong support and mentoring as you develop.

Key Responsibilities

Execute engagement and growth campaigns across digital communities using Hub Spot CRM, email tools, and internal analytics dashboards
Build, schedule, and deploy campaigns – owning the full execution cycle from strategy through to reporting and insights
Track and deeply understand community performance metrics: registrations, active users, participation rates, drop-off points, and campaign performance
Analyse user behaviour and the customer journey to identify friction points, barriers, and opportunities for increased engagement
Use data insights to drive actionable improvements – feeding findings back to Account Management, Product, and Marketing teams
Draft compelling campaign copy for emails and in-platform messaging, with support developing towards autonomy
Support A/B testing and continuously test and optimise campaign approaches
Partner with Account Managers to deliver engagement plans for client communities and support client reporting
About You
Essential Experience & Skills

Previous experience in a junior-level digital marketing, CRM, community management, or customer operations role
Strong digital literacy and demonstrated confidence working with CRM systems – ideally Hub Spot (or similar platforms)
Analytical mindset with the ability to interpret data, dashboards, reports, and engagement metrics
Clear written communication skills – you can craft engaging copy for emails and campaign communications
Strong organisational skills and the ability to manage multiple campaigns and priorities simultaneously
Working knowledge of GDPR and PECR compliance, particularly as they relate to email marketing and community engagement
Desirable

Experience working in a SaaS, platform, or community-based product company
Familiarity with sustainability, behaviour change, or social impact sectors
Basic experience creating simple digital assets, email templates, or social media content
Some experience with basic SEO or social media engagement
The Right Mindset
They're looking for someone with genuine curiosity about data and user behaviour. You should be someone who wants to learn, isn't afraid to ask questions, and sees problems as opportunities to find solutions. You're detail-oriented, proactive, and genuinely excited by the idea of growing into a more senior role over time.

Why Join This Team?
Beyond the competitive salary, here's what makes this a genuinely attractive opportunity:

Structured growth:
They invest in you.…