Head of IT

An established UK organisation is seeking an experienced Head of IT to lead and evolve its technology function during a period of operational maturity and controlled change.

Reporting directly to the Managing Director, this role has end-to-end responsibility for IT strategy, infrastructure, service delivery, security, and governance. The successful candidate will lead a multi-disciplinary internal IT function through senior specialists, while remaining technically engaged in architecture, resilience, and major incidents where required.

This is a senior leadership role suited to someone who balances hands-on technical credibility with strong governance, people leadership, and commercial awareness.

The Role
You will be responsible for:

* Setting and delivering the IT strategy and roadmap aligned to business priorities

* Owning IT operations, infrastructure, and 24/7 service delivery

* Ensuring system resilience, cyber security, disaster recovery, and business continuity

* Leading IT governance, risk, compliance, and audit readiness

* Providing leadership and direction to senior technical specialists across infrastructure, development, testing, automation, and data

* Overseeing internal systems development, controlled change, and release management

* Owning data governance and management reporting (including BI and operational reporting)

* Managing the IT budget, forecasting, suppliers, and strategic partners

* Building a culture of service excellence, accountability, and continuous improvement

About You
You will bring:

* Proven experience as a Senior IT leader in a complex environment

* Strong background in IT operations, infrastructure, and service delivery

* Experience leading cyber security, resilience, and continuity programmes

* Solid Microsoft enterprise experience (M365, Azure, identity, security), with broader infrastructure exposure

* Experience leading and delivering through senior technical specialists

* Good working knowledge of ITIL and security or governance frameworks (e.g. Cyber Essentials Plus, ISO 27001)

* The confidence to operate hands-on in complex or high-impact situations when needed

* The ability to translate technical risk into clear, commercial language

What’s On Offer

* A senior, influential role with direct access to executive leadership

* A stable but evolving technology environment with scope to make a tangible impact

* A balanced remit across operational excellence, improvement, and innovation

For more information and a detailed job spec, please contact Ruben Davis at Synergy