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Technical Support Analyst

Job in Norwich, Norfolk County, NR3, England, UK
Listing for: Access Computer Consulting
Full Time position
Listed on 2026-01-10
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, Cybersecurity, IT Consultant
Job Description & How to Apply Below

I am recruiting for a Technical Support Analyst to be based in Norwich.

The role falls inside IR35 so you will need to work through an umbrella company for the duration of the contract.

Responsibilities
  • Provide second and third line support to users.
  • Ensure optimum use of IT systems, including managing capacity and proactively monitoring error conditions and alerts.
  • Ensure that all policies and procedures relating to security and best practice are adhered to.
Qualifications & Experience
  • Must hold MCP or MCSE qualifications.
  • Experience with OS builds/rebuilds for Windows 7/10 and Windows Server, including applications, network and user configuration.
  • Ability to configure and implement anti-virus technologies for all servers/PCs and related network and systems using agreed tools, procedures and software.
  • Experience in administering and analysing security implementation, including scheduling server level updates and patches from Microsoft and user level security infrastructure from domain-wide administration privileges to individual access rights to remote resources.

Please apply ASAP to find out more.

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