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Hotel Front Desk Guest Services Hospitality & Tourism

Night Front Desk & Guest Experience Lead

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: Eclipse Hotels Group
Full Time position
Listed on 2026-02-02
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A family-owned hotel group in Norwich is seeking a Nights Guest Services Agent to ensure a warm welcome for guests and smooth hotel operations. This role involves check-in/check-out processes, food prep for breakfast, and supporting colleagues in various departments. Ideal candidates will have hotel experience, excellent customer service skills, and a proactive approach to tasks. Benefits include discounted hotel stays and health plans.
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