Team Administrator

We are currently seeking an enthusiastic and motivated Band 2 Team Administrator to work in our Under 18s Crisis Service, know as CAIST. The team offers community based intensive support to children & young people and their families. CAIST aim to establish trusting therapeutic relationships, to reduce risks when children/&young people may be experiencing high levels of distress.

We offer a welcoming, friendly, and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the wider team as well as the wellbeing of our staff. You will be encouraged to develop your skills and knowledge, and we may ask you to spend time networking with other teams/ bases to facilitate this process.

The role is a Full-Time, Band 2, 6-Month Secondment.

The roles and responsibility of this post include but not exclusive to:

• Managing incoming calls
• Liaising with other teams
• Updating contact lists
• Supporting clinicians to maintain electronic patient records.
• Typing of letters
• Maintaining and monitoring spreadsheets
• Collating and distribution of reports
• To raise agendas, take and process minutes for teams as directed
• Diary management as required for team members to include appointments / meetings, regular commitments to assist in organising the workload
• Undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

The roles and responsibility of this post include but not exclusive to:

• Managing incoming calls
• Liaising with other teams
• Updating contact lists
• Supporting clinicians to maintain electronic patient records.
• Typing of letters
• Maintaining and monitoring spreadsheets
• Collating and distribution of reports
• To raise agendas, take and process minutes for teams as directed
• Diary management as required for team members to include appointments / meetings, regular commitments to assist in organising the workload
• Undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

• Qualifications
• Knowledge
• Skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.