Registered Nursing Associate - Willow Unit

Norfolk Community Health and Care NHS Trust

The closing date is 15 February 2026

We are hiring multidisciplinary roles within our state‑of‑the‑art Willow Therapy Unit, open in 2024 at Norwich Community Hospital. The 48‑bed unit offers a supportive, comfortable environment for patients to regain independence in preparation for return to the community.

Patients are supported to play an active role in their own care and to feel confident in daily activities when they leave. The unit design includes a supervised kitchen where patients can prepare snacks and drinks.

Healthcare is delivered by a dedicated multidisciplinary team focused on patient recovery and wellbeing.

• Deliver reablement care and support a positive risk‑taking environment for patients, carers and families.
• Work within a quality framework, ensuring the highest standards of care and patient independence.
• Innovate discharge practice and pathways in partnership with voluntary sector, ensuring seamless care transfer.
• Coordinate care for a named group of patients, working proactively to achieve unit and trust goals.
• Use mobile working with Systm One Optimisation and adhere to workload models and OPEL status.

Learn more about our organisation:

We are committed to recruiting candidates with the right values and skills; AI usage is monitored to ensure accurate reflection of skills.

Apply now to join an NHS community trust awarded an Outstanding rating by the Care Quality Commission.

Unfortunately we are unable to provide sponsorship for this position.

• Assess patients using predetermined protocols and carry out treatments within specified areas.
• Apply competency‑based techniques under supervision and modify interventions as required.
• Prepare and develop individual/group activities to meet intervention needs.
• Monitor patients and alert a qualified practitioner to unexpected changes.
• Use problem‑solving skills and contribute to solutions with colleagues.
• Make basic judgments on patient responses and report findings to a qualified practitioner.
• Plan and prioritise visits, ensuring documentation in electronic ledgers and daily Systm One input.
• Adjust communication for hearing or cognitive impairments gain understanding, consent and concordance.
• Use tact and persuasive skills to gain patient cooperation in care plans.
• Liaise with GPs, Social Services, inpatient teams, allied health professionals and voluntary sector to coordinate care.
• Participate in multi‑disciplinary/multi‑agency meetings (e.g., Gold Standard Framework).
• Communicate with patients/carers with factual information, reassurance, tact and empathy.
• Maintain appropriate working relationships with colleagues, patients, carers and health professionals.
• Handle tasks requiring dexterity such as taking blood sugars, venepuncture and supervising transfers.
• Ensure safe use and maintenance of equipment; requisition supplies via electronic ordering.
• Work independently on specified tasks with regular clinical support.
• Understand consent and apply department policy.
• Share responsibilities for store, housekeeping and indirect patient contact tasks.
• Adhere to infection control policies and universal precautions when exposed to bodily fluids.
• Demonstrate basic IT and keyboard skills.

• Actively participate in staff meetings, training sessions, courses and reflective practice.
• Engage in the staff appraisal scheme and maintain a personal development plan.
• Apply clinical governance and risk management principles to work situations.
• Provide peer support to other carers.
• Develop competencies to meet patient and service needs.

• Registered Nursing Associate on the NMC register.
• Nursing Associate Foundation Degree qualification.

• Experience working in community health care settings including primary care.

• Work effectively as a team player under supervision and in multidisciplinary teams.
• Evaluate own strengths and development needs, seeking advice when appropriate.
• Understand the scope of…