Trust Medical Secretary - Renal

Renal Medicine are very excited to have the opportunity to advertise for a Band 3 Medical Secretary and we want to hear from YOU!

Who are we?

The Renal Department at NNUH is responsible for providing specialised medical care to patients with kidney-related conditions. The department has a specialist base ward at NNUH for urgent acute dialysis treatments, whilst also running outpatient dialysis services at Cromer and the Norfolk and Norwich Kidney Centre (NNKC). The service is largely based upon outpatient appointments and runs a general nephrology clinic where we treat patients with illnesses such as chronic kidney disease or hypertension.

The team also run specialised clinics for our kidney transplant patients, and those with polycystic kidney disease.

Who we're looking for?

We are looking for a caring and motivated secretary to be a member of a truly collaborative and hardworking team to provide administrative support to our busy department.

Key roles will include but not limited to; typing letters to patients/GP's using Dictate IT (SWIFT) and the Electronic Document Template (EDT), assist in maintaining patient investigation databases, checking patient discharge letters electronically, answering telephones and dealing with queries efficiently, assisting clinicians with ad-hoc queries, booking of outpatient clinic appointments and assisting in the day-to-day running of the Renal admin team.

Full time: 37.5 hours per week

Interview date: 26th February 2026

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students.

We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note that this advertised position, which is part of occupation code 4215 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role .

• RSA III or equivalent experience
• Good general standard of literacy and numeracy
• Willingness to undertake additional training, on the job and / or formally to carry out the duties required

• Working knowledge and experience of using Microsoft Office packages, including Word, Excel, Outlook

• Ability to work on own initiative
• Able to work both independently and as part of a team
• Ability to work to tight deadlines and maintain concentration in a pressurised working environment
• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearper annum, pro rata