Registered Nurse, Physiotherapist or Occupational Therapist

Overview

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an 'Outstanding' rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C's "compassionate, inclusive and effective leadership at all levels", the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community. Before applying for this vacancy, please make sure you re familiar with ongoing  sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future. Specifically for band 3 roles within healthcare please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care will not reach the minimum salary threshold to obtain a certificate of sponsorship and therefore your application will be withdrawn.

With effect from the 1^st April 2026 Norfolk Community Health & Care NHS Trust will be merging with Cambridgeshire Community Services NHS Trust to form a new organisation. The new Trust will provide a wide range of community health and social care services to over 4 million people, with a budget of circa £380 million and a workforce of over 7,000 people.

An exciting opportunity has become available for a Registered Nurse, Physiotherapist or Occupational Therapist to join the Norwich Place Senior Leadership Team as a Quality Matron for the Community Nursing and Therapy team. This role includes providing clinical and operational leadership to the Community Nursing and Therapy teams in Norwich and providing guidance on safety, patient experience, and clinical effectiveness. Furthermore, as a member of the senior leadership team, the successful candidate will represent the Norfolk Community Health and Care NHS Trust at local and Norfolk-wide multi-agency meetings, embed the trust s values within their locality, and support learning and development of staff.

• To work as part of the place management team, leading on the quality agenda to include safety, patient experience and clinical effectiveness.
• To provide clinical leadership across the place for inpatients and community.
• To provide operational leadership to named services where this is identified in the Place or locality structure.
• To work with primary care network (PCN) partners on the quality and safety agenda.
• To lead on workforce development for the place.
• To represent the trust at local and pan Norfolk multi agency meetings.
• To support the embedding of quality improvement methodology.
• To embed the trusts values within the place and contribute to ensuring strategic objectives are delivered.
• To support the development of staff and learners, promoting a robust learning culture.
• To provide leadership to delivering quality improvement in relation to safety, patient experience and clinical effectiveness, embedding the ethos of a safety culture. To provide oversight across all teams to include leading innovation and learning from incidents.
• Working with the place to ensure a responsive and proactive approach to managing and learning from concerns and complaints and a robust risk management system with appropriate escalation.
• Leading the continuous quality improvement required for harm free care, safeguarding and infection control, monitoring…