Volunteer Meet and Greet

Overview

At Change Grow Live you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential. Your role is to be the first point of contact within the service, greeting all visitors promptly in a friendly and courteous manner, supporting reception, dealing with initial queries, coordinating appointments, and signposting to support available within the service and the community.

• As first point of contact, ensure service users and other visitors receive a friendly and efficient service and that all visits are dealt with promptly and courteously.
• Contribute to the improvement and upkeep of client areas, ensuring that the reception area is welcoming and tidy.
• Contribute to maintaining the client information displayed in the reception area is tidy, current and relevant.
• Support the reception team and key workers in carrying the message of recovery.
• Support service users to complete registration paperwork.
• Support service users to make telephone calls i.e. housing/ benefits.
• Issue food parcels and vouchers to those in need.
• Promote and support service user involvement.
• Providing basic advice and information on the service offer.

We require you to be 18 years of age or older to be considered for this volunteering role.

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Naomi Kent |  |

Entry level

Other

Hospitals and Health Care