Credit Controller

Credit Controller

We are working on behalf of a well-established professional services organisation to recruit a Credit Controller to join their finance team based in Norwich.

This is an excellent opportunity for an experienced Credit Controller to join a structured finance function, supporting stakeholders across the business and taking ownership of the credit control process.

• Use a specialist collections system to chase outstanding debt via email, letter, and telephone
• Communicate professionally with clients to secure timely payment of outstanding invoices
• Review monthly statement runs, checking contact details and identifying reasons for non-issue where applicable
• Maintain accurate and detailed notes within the collections system
• Liaise with internal stakeholders to support the recovery of outstanding balances
• Respond promptly and professionally to queries from clients and internal colleagues
• Monitor and manage instalment plans, ensuring payments are received on time and following up on defaults
• Manage workload effectively to meet deadlines and targets
• Assist with the preparation of monthly aged debt reports for senior management
• Set and review credit limits in line with company policy
• Prepare pre‑action correspondence for unpaid invoices where required
• Assist with the preparation of court claim documentation where necessary

• Strong document management and administrative skills
• Understanding of relevant financial regulations, data protection, and internal policies
• Excellent attention to detail
• Strong organisational and time management skills
• A collaborative team player with a professional approach
• Confident typing and IT skills
• Self‑motivated with a willingness to learn and develop
• Experience with in a professional services environment is advantageous but not essential

• Competitive salary and benefits package
• Private medical cover
• Employee wellbeing initiatives

Contact Rebecca at Keeler Recruitment on or email