Service Manager

Service Manager

My client is a Norwich based engineering company who specialise in the design, manufacture, supply and support of rotating electrical machines and associated equipment.

They have a requirement for a skilled and motivated Service Project Manager to join their team in their brand new facility . The successful candidate will have previous experience in in a manufacturing or engineering business working within or alongside a Service Team . The individual should be self-motivated, flexible and have some mechanical engineering knowledge alongside High Voltage knowledge of working with motors, generators, transformers or Switchgear

The successful applicant will be working as part of a small team and would be required to undertake the following tasks -

General
Manage the operation of the Service Department, rotas, schedules etc
The Service Department carries out work on site on a worldwide basis but work is also carried out in the facility in Norwich.

Responsibilities

The key responsibilities are summarized below:

• Managing the service engineers This includes allocating work, maintaining necessary certification, security clearance, training and visas.
• Generate and manage enquiries, quotes, contracts, invoicing on service work
• Arrange site meetings in support of enquiries, contracts and business development.
• Manage reporting and documentation structure
• Look after all site tooling and instrumentation including arranging calibration as required. Establish a dedicated area for equipment at Norwich facility.
• Co-ordinate with other departments to support new equipment and service work.
• Increase the size of the service team with support from the Directors to include some experienced electromechanical and commissioning engineers.

Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.