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Customer Retention Pro
Job in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-03-13
Listing for:
Epos Now Group
Full Time
position Listed on 2026-03-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading fintech company is searching for a Customer Retention Agent to minimize customer churn and enhance satisfaction. You will contact at-risk customers and manage cancellations while addressing billing inquiries. This role requires strong negotiation skills and a year of experience in customer retention. Achieve career progression with a base salary and uncapped commissions. Benefits include discounts and mental health support.
This is an in-person position in Norwich, England.
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