Trip Customer Care

Job in Norwich, Norfolk County, NR2, England, UK

Listing for: Remotetravelcareers

Full Time position
Listed on 2026-01-25

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM

We are seeking a remote Trip Customer Care representative to provide friendly and reliable service to clients planning their trips. You’ll assist with reservations, answer questions, and make sure travel runs smoothly.

Responsibilities

Assist customers with booking flights, hotels, and transportation.
Provide clear and friendly support through phone, email, or chat.
Answer basic travel questions and guide customers to the right options.
Update reservations and confirm details for accuracy.
Support the team with day-to-day travel service tasks.

Qualifications

Strong communication and customer service skills.
Comfortable using computers and online booking systems.
Ability to stay organized and pay attention to detail.
Friendly, helpful, and patient with customers.
Previous experience in customer service or hospitality is a plus but not required.

Job Type

Remote Full-time or Part-time

Benefits

Flexible schedule opportunities
Work from home
Training and growth potential
Supportive team environment

Key Skills

Bidding
Business Solutions
ABAP
Business Operations
Business Sales
Corporate Marketing

Employment Type : Full Time

Experience: years

Vacancy: 1

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