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Emergency Crisis Mgmt/ Disaster Relief Customer Service Rep

Emergency Dispatch Team Leader

Job in Norwich, Norfolk County, NR2, England, UK
Listing for: East of England Ambulance Service
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt/ Disaster Relief, Customer Service Rep
Job Description & How to Apply Below
A regional emergency service provider is looking for a Call Handler to join their team in Norwich. This role involves responding to operational calls and utilizing clinical triage software to prioritize calls. Candidates should have excellent customer service skills and the ability to work flexibly in a busy environment. Essential qualifications include two GCSEs and MPDS certification. The position offers the chance to contribute to patient care across the eastern counties, with opportunities for professional growth and development.
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