Call Centre Service Advisor

Are you a Motor Industry Service Advisor, ready for an exciting career opportunity? Desira Group Plc, a trailblazer in the UK motor industry with a rich 50-year history, is expanding its highly successful Service Call Centre and Customer Services Team. We're on the lookout for an enthusiastic and organised individual to join us at our central location.

• Competitive basic salary and an attractive bonus scheme
• Generous 30 days annual leave, including bank holidays
• Continuous training and development for career progression
• Benefits such as a pension scheme, life insurance, recommend a friend scheme, and staff discounts

As a Call Centre Service Reservations Advisor, you'll play a crucial role in our ten service departments. Your responsibilities will include answering and making inbound and outbound service calls, maximizing service bookings, and providing first-class service to our valued customers. No prior experience is necessary; we provide full training to ensure your success. However, a background in the Service department of a Franchised dealer or Call Centre would be advantageous.

• Excellent organisation and attention to detail
• Ability to work collaboratively as part of a team

A company with over 50 years of trading heritage

An influential player in the UK motor industry

A commitment to employee development and satisfaction

A diverse range of Sales and Aftersales dealerships, including Nissan, Suzuki, Isuzu, OMODA, JAECOO, LEVC, Fiat, Citroen, Peugeot, Jeep, Abarth, MG, and easypeasy Bosch