Account Manager

Overview

Join our dynamic team as an Account Manager (Beauty & Personal Care)

Ellipsis Brands is experiencing very rapid growth. From a newly established company (2013), the business is transforming into a mid-tier player in the global cosmetics industry, with a growing basket of brands which are quickly gaining widespread market recognition.

Business growth comes from a combined focus on the creation of new brands, the rapid roll-out of existing brands Q+A, THIX, Percy Nobleman into new geographies and customer segments, and third-party contract manufacturing.

To support this growth, we are seeking an Account Manager to join our Sales Team and support the day-to-day management of customer accounts across our branded portfolio and contract manufacturing partners.

Your Role:

In this role, you will support the commercial success of Ellipsis Brands by managing a portfolio of retail, distributor, and brand-owner accounts. You will work closely with internal teams to ensure products are launched, stocked, and supported effectively while building strong, long-term customer relationships.

Your responsibilities will include:

• Acting as the primary internal point of contact for assigned customer accounts.
• Supporting account growth through sales analysis, range reviews, promotions, and new product launches.
• Ensuring consistent and premium brand presentation across all customer touchpoints.
• Coordinating with Marketing, Supply Chain, and Operations to support day-to-day account management and stock availability.
• Assisting with product training sessions and account support activity where required.
• Maintaining accurate account records, forecasts, and internal reporting.
• Supporting Heads of Territories and departments in delivering customer and brand objectives.

Your toolbox:

• Commercial Awareness:
  Understanding margins, sell-through, and customer performance metrics.
• Relationship Management:
  Professional, confident communication with customers and internal stakeholders.
• Organisation:
  Strong attention to detail and ability to manage multiple priorities.
• Process Driven:
  Comfortable working within structured systems while taking ownership of tasks.
• Collaboration:
  
  Ability to work cross-functionally to deliver coordinated outcomes.
• Support the delivery of account revenue budgets.
• Maintain up-to-date account information and forecasts.
• Contribute to successful product launches and retail readiness.
• Provide regular internal updates on account status and opportunities.

• Minimum 2 years’ experience in account management or B2B sales (beauty, personal care, or FMCG preferred).
• Experience working within a branded or manufacturing-led environment is desirable.
• Highly organised with strong administrative capability.
• Comfortable using standard office software and internal systems.
• Based in or able to commute daily to Wymondham, Norfolk.
• Full UK driving licence for occasional customer visits.
• Opportunity to grow within a fast-scaling beauty business.
• Supportive, collaborative team culture.
• Modern office environment.
• Staff product discounts and early access to launches.
• Long-term career development opportunities within a vertically integrated beauty group.

If you’re ready to build your career in account management within a growing beauty business, we’d love to hear from you.