Client Development Manager Retail

About the Role

You will be responsible for delivering business growth across a portfolio of existing Key Supplier accounts, these customers are of strategic importance to Nielsen Brandbank and part of your role will be focused on delivering revenue, service alignment and strategic positioning of key products and services. Alongside a Customer Success Manager, you will be a primary point of contact for your clients.

You will also be responsible for securing client renewals, and you will support our Client Delivery Managers with shared accountability for the generation of New Business revenue for your portfolio of clients, with a particular emphasis on increasing the suite of services our clients have on our platform.

You will be responsible for achieving Quarterly targets; primarily these will be revenue based, but you will also be accountable for consistently improving retailer coverage metrics and expanding the suite of solutions purchased by our clients.

The ideal candidate will be comfortable influencing senior external stakeholders, strong sales skills, a track record of using data and tools to drive business growth and be comfortable with owning their own diary.

• Delivery of business growth from adoption and increased volumes of NIQ Brandbank “Non-Core” Services

• Accurately forecasting revenue to the Senior Client Development Manager and ensuring there is a consistently strong pipeline to deliver targets. This is generally on a monthly basis, but you may be asked to provide additional forecasts at your manager’s discretion.

• Developing a full understanding of the NIQ Brandbank value proposition.

• Building a rapport with your supplier base, frequently contacting them to understand their service requirements and identify potential areas where NIQ Brandbank can further support their business objectives. This will support both revenue growth and customer satisfaction.

• Using the above knowledge to create Account Development Plans in partnership with our Client Delivery Executives. This should include Objectives, Goals, Strategies & Measures detailed for all relevant accounts.

• Supporting clients with account and license management

• Creating engagement plans to resolve any ongoing client issues and working with various business functions to drive process improvement and achieve consistently strong customer satisfaction.

If you are a strategic sales person with a proven track record of achieving and exceeding sales targets and KPIs and thrive in a busy environment, this role is for you!

We are looking for an influential sales professional to drive growth in some of our larger

Customers.

Preference within the FMCG sector preferred but not essential.

The role is located in Norwich with the option of Hybrid working.

• Proven track record of managing revenue targets, with a strong desire to consistently overachieve against both personal targets and objectives, ideally with high value / blue-chip clients in a Commercial function.

• Demonstrable sales and key account management experience.

• Experience in strategic sales planning and implementation, including pipeline management within high value / blue-chip clients in a Commercial function desired

• Proven ability to work collaboratively as part of a diverse team, in a fast-paced environment.

• Highly organized and able to prioritise workload, driven, with good time management skills and excellent attention to detail.

• Excellent communication skills, both written and verbal, with strong presentation skills and the ability to network effectively. This includes the ability to present at Board Level and control meetings to your desired outcome.

Other Things You Should Know,

• You may be asked to undertake additional duties to those above, either on a temporary or permanent basis, which the Company reasonably believes you are capable of carrying out or for which you will be trained.

• There may be requirements and opportunities for travel, both nationally and internationally, as part of this role.

• This role will be eligible for The NIQ Brandbank Quarterly Sales Incentive Plan commission scheme. Entitlement to SIP will be based on…