Admin & Clerical Support Officer

Overview

To support the admin of the pathology department at the NNUH, this is based at the main site  main duties are entry of results into the laboratory computer system, filing reports and answering telephone queries.

We are seeking a proactive and enthusiastic Admin and Clerical Support Office to join our team. This role is ideal for someone who uses their own initiative while also being a valued and supportive team player. The successful candidate will be passionate about their work and bring a positive, can‑do mindset to every task.

Strong communication and customer service skills are essential, as the role involves regular interaction with patients, clinicians, and laboratory staff. You will demonstrate a high level of attention to detail and a strong commitment to data accuracy, ensuring the smooth and reliable operation of pathology services. We are looking for someone who is eager to learn, grow, and make a meaningful difference within the organisation.

Passion, potential, and the willingness to develop are valued just as highly as previous experience. The role reflects NNUH’s PRIDE values of being people‑focused, showing respect, working with integrity, demonstrating dedication, and striving for excellence.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first‑class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state‑of‑the‑art facilities, such as the Quadram Institute.

We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream – access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24‑hours confidential counselling support
• On‑site Nursery at NNUH Colney Lane
• On‑site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics