Learning & Development Coordinator

Learning & Development Coordinator

28,000 per annum

Long Stratton, Norwich, Norfolk

Permanent, Full Time (37hrs per week)

Proposed Interview Date : 3rd February (TBC)

We have an exciting opportunity for a Learning & Development Coordinator to support the delivery and coordination of the learning and development (L&D) activities that underpin our organisational vision, culture, and strategy by providing high-quality administrative, logistical, and reporting support to ensure colleagues have a professional, seamless learning experience.

Coordinate the end-to-end logistics of learning events, including scheduling, booking venues, managing participant lists, and communicating event details

Oversee all Health & Safety and mandatory training, ensuring colleagues complete essential learning on time

Maintain and update the training matrix, tracking completion, gaps, and compliance requirements

Work closely with the L&D Lead and People team to deliver a professional and joined-up L&D service

Maintain the Learning Management System (LMS), ensuring all records, courses, and completion data are accurate

Assist in organising learning events, workshops, content creation and other engagement activities

For a full list of responsibilities please see the attached Role Profile

Our Ideal Candidate Will Have :

Educated to A-Level (or equivalent experience in a learning or administrative role) (E)

CIPD Level 3 or equivalent experience, or the desire to work towards (D)

Proven experience in an administrative, coordination, or support role, ideally within Learning & Development, HR or a similar people-focused function (E)

Coordinating training bookings, calendars or events logistics (E)

Experience of Learning Management Systems (LMS) or Learning Platforms (D)

Experience in Health & Safety administration or compliance monitoring (D)

Working with external training providers (D)

Managing purchase orders and invoices (D)

Strong administrative accuracy with high attention to detail (E)

Good written and verbal communication (E)

Excellent organisational skills with the ability to prioritise workload effectively (E)

Proficient in Microsoft Office (E)

An understanding of confidentiality, data protection and good record-keeping practice (E)

Ability to work collaboratively within a team and build effective working relationships (E)

Understanding of the Learning & Development cycle and how training supports organisational goals (D)

Awareness of Health & safety compliance requirements and reporting (D)

Ability to generate clear, concise reports and summaries of learning data (D)

Proactive, reliable, and solution-focused approach to work (E)

Customer-service mindset (E)

Flexible and adaptable, with a willingness to learn and improve processes (E)

Self-motivated and able to work independently while maintaining communication with others (E)

Visible, credible and consistent role model for organisational values and professional codes of conduct (E)

Highly motivated, resilient and committed to delivering for our people and tenants (E)

Enthusiastic about people’s learning and development (E)

Communicating with a range of stakeholders (E)

Understanding of L&D principles and best practice including digital learning innovation (D)

We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.

We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.

We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.

We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our colleagues to do the right thing and we are looking for people whose values are aligned with ours (PACE – Professional, Accountable, Collaborative and Evolving).

You will have the freedom to…