EDM Administrator

EDM Administrator page is loaded## EDM Administrator locations:
Norwich time type:
Full time posted on:
Posted Yesterday time left to apply:
End Date:
January 22, 2026 (13 days left to apply) job requisition :
R0018585

Location:

Norwich Salary: £24,077 to £29,375 per annum

Hours:

36 hours per week
Contract Type:
Permanent
** This is a great opportunity to join our team - Employer of the Year
**** We’re looking for an EDM Administrator to join our team based in Norwich, managing all the incoming and outgoing post for Clarion Housing.
** You’ll receive, sort and distribute all incoming documents to the appropriate teams; create, complete, and attach business processes to scanned documents ensuring they enter the correct business queue at the correct stage within our CRM system, always ensuring that Clarions policies and procedures are adhered to in respect of GDPR and document retention.

Experienced in handling confidential information and with a good understanding of GDPR legislation, you’ll identify and forward copy tenancy agreements to our customers and validate Housing Benefit status from notifications received, accessing the organisation’s finance system to ensure the customer’s details are correct and up to date. Proficient with Microsoft Office and document control software and with proven organisational, planning  and time management skills, you’ll have experience of working in an administrative setting, in busy, pressurised environments.
Adaptable to change, proactive and positive, and excellent communication skills are vital.  Experience using electronic document management systems would be an advantage, but it is not essential.
** If this sounds like an opportunity for you then apply now!
** Please review the full role profile before applying
-Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more

To find out more about who we are and what we do, please click
** Closing Date:
Wednesday 21st January 2026 at midnight.
** At Clarion Housing Group, we support the responsible use of AI.
is your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy;
Clarion are not able to offer visa sponsorship.  You are required to reside in England or Wales for the duration of your employment.
** This vacancy may close without notice.
**** About Clarion Housing Group
** Clarion Housing Group is the country’s largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities.

Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Web:

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To find out more about working for Clarion, please click
** Diversity and Inclusion
** We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential.  We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
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