Windows Deployment Technician

IT Support Technician – Healthcare Environment | Device Refresh Project

Are you a tech‑savvy professional with a passion for problem‑solving and a heart for helping others? Join a dynamic team supporting a major healthcare organization in a mission‑critical technology refresh initiative. This is your chance to make a real impact where it matters most—supporting frontline healthcare workers with the tools they need to save lives.

• Setting up, installing, and configuring computers and workstations
• Troubleshooting hardware, software, and network issues
• Imaging and deploying Windows 10/11 systems
• Providing responsive, empathetic customer service to healthcare professionals
• Accurately documenting issues and escalating tickets when needed

• 2+ years of hands‑on experience with hardware support and troubleshooting
• Proven experience imaging and deploying computers in enterprise environments
• Skilled in setting up and configuring workstations and peripheral devices
  
  Solid understanding of Windows Client & Server OS, wireless devices, and networking equipment
• A customer‑first mindset with strong communication and interpersonal skills

• Be part of a high‑impact project refreshing over 5,000 devices, with potential to expand to 7,000+
• Support critical healthcare operations by ensuring seamless technology transitions
• Gain valuable experience in a fast‑paced, mission‑driven hospital environment
• Contribute to a major Windows 10 to Windows 11 upgrade initiative

On‑site at a leading hospital facility, Norwich, CT.

Contract position based in Norwich, CT (fully onsite).

Pay range: $22.00 – $22.00 per hour.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan – pre‑tax and Roth contributions available
• Life Insurance (voluntary life & AD&D for employee and dependents)
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid time off (PTO, vacation, sick leave)

Position anticipated to close on January 16, 2026.

If you're ready to take your IT support career to the next level and be part of a project that truly matters, we want to hear from you.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.