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Customer Service Rep HelpDesk/Support

Front Desk Guest Experience Specialist

Job in Norwich, New London County, Connecticut, 06360, USA
Listing for: Holiday Inn Norwich
Full Time position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A hospitality organization in Norwich, Connecticut, is seeking a Guest Service Agent. The role involves greeting guests, managing their check-in and check-out processes, and ensuring overall guest satisfaction. Candidates should have previous customer service experience and a preferred knowledge of PMS systems. Competitive benefits include medical and dental insurance, paid time off, and travel discounts. This position may require working on holidays and weekends, with extended periods of standing involved.
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