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Scheduling Coordinator Specialist

Job in Norwich, New London County, Connecticut, 06360, USA
Listing for: Assured Quality Homecare, LLC [ASQ]
Full Time position
Listed on 2026-01-26
Job specializations:
  • Administrative/Clerical
    Healthcare Administration
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 55000 - 65000 USD Yearly USD 55000.00 65000.00 YEAR
Job Description & How to Apply Below

Overview

Scheduling Coordinator Specialist
Office-Based | Connecticut or Rhode Island | Full-Time

Salary Salary Range: $55,000 - $65,000 + Bonuses

Benefits 401(k), 401(k) matching, Bonus based on performance, Competitive salary, Free food & snacks, Opportunity for advancement, Paid time off

What You’ll Be Doing
  • Owning and managing high-volume caregiver and nurse schedules
  • Schedule across New London County, CT (Southeastern) and Kent, Washington, and Providence County, RI.
  • Working closely with case managers to match caregivers to client needs
  • Reviewing schedules daily so billing and payroll are accurate
  • Serving as a primary point of contact for caregivers, clients, and clinical staff
  • Communicating schedule changes clearly and promptly
  • Keeping caregiver availability, coverage, and leave records up to date
  • Tracking required HR documents and training compliance
  • Documenting scheduling issues and workflows in Taskworld
  • Recognizing caregivers who show up, step up, and go above and beyond
  • Participating in a rotating evening and weekend on-call schedule
  • Supporting general office needs when scheduling is covered
Required Experience
  • 3+ years in a fast-paced office environment
  • 3+ years managing schedules for 15+ clients using an electronic system or EMR
  • 2+ years handling front-line office communications
  • Home care or clinical scheduling experience is a plus, not a requirement
Skills
  • Pride in accuracy, consistency, and follow-through
  • Ability to stay calm and think clearly when plans change
  • Strong communication and documentation habits
  • Respect for confidentiality and HIPAA requirements
  • A mindset of ownership — you see the schedule as your responsibility
Technology
  • Comfortable using scheduling platforms and digital tools
  • Working knowledge of Google Workspace and Microsoft Office
  • Experience with Taskworld, Axis Care, or similar systems is helpful
Why This Role Matters

When the schedule is solid, everything else works better. Clients receive the care they expect, caregivers know they’re supported, and the team can focus on doing their jobs well. If you take pride in being the person who makes that happen, you’ll feel at home in this role.

Apply today if this sounds like work you’d stand behind.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.

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