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HIM Release of Information Specialist

Job in Norwell, Plymouth County, Massachusetts, 02061, USA
Listing for: South Shore Health
Full Time position
Listed on 2026-01-24
Job specializations:
  • Healthcare
    Healthcare Administration
  • Administrative/Clerical
    Healthcare Administration
Job Description & How to Apply Below

Job Details

Requisition Number: R-21677

Facility: LOC
0027 - 141 Longwater Norwell, 141 Longwater Drive Norwell, MA 02061

Department: SHS Health Information Management

Status:
Full time

Budgeted

Hours:

40

Shift: Day (United States of America)

Responsibilities
  • Responsible for the release of patient information.
  • Examines requests for HIPAA/State compliance and valid patient authorization.
  • Processes priority requests for release of patient information.
  • Assists in responding to all requester and patients' questions and/or problems or other health system personnel.
  • Contacts other health system clinics/departments for additional health information required to fulfill patient requests.
  • Examines subpoenas/court orders for validity.
  • Retrieves hardcopy and Electronic Medical Records from hospital systems.
  • Orders offsite records and pulls microfilm record if necessary.
  • Ensures the patient's name and medical record number on the request matches the medical record.
  • Reviews medical records for legally protected and sensitive information and obtain specific patient authorization when necessary.
  • Determine if authorization is valid and rejection letter is required.
  • Creates/Edits/Modifies letters.
  • Contacts requestors for extensions or clarification.
  • Interacts with Internal Council if subpoena is not sufficient and any other legal matters.
  • Abstract, scan and print the required information to adequately fulfill requests.
  • Enters request into the South Shore Health System Release Module tracking system.
  • Creates invoices for billable requests.
  • Updates South Shore Health System Release Module Tracking System.
  • Monitors work queues and ROI Reports.
  • Interact with Internal Council if subpoena is not sufficient.
  • Audit Request Fulfillment.
Technology and Learning
  • Participates in continued learning and possesses a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.
  • Embraces technological advances that allow us to communicate information effectively and efficiently based on role.
  • Prepare certification in lieu of personal appearance in court.
  • Package and mail records for delivery.
  • May Perform Other Related Duties As Required.
  • Ensures timely Completion of ROI Requests.
  • Meets productivity standards for processing ROIs.
  • Ensures ROIs are completed accurately and sent out to the correct party.
Job Requirements

Minimum Education

Minimum of high school diploma, RHIT or related associate’s degree preferred.

Minimum Work Experience

3-5 years' experience in a Health Information Management Department preferred.

Days, Monday - Friday 8 am - 4:30 pm or 8:30 am - 5 pm

Responsibilities If Required

Education if

Required:

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