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Relationship Banker II

Job in Norwalk, Warren County, Iowa, 50211, USA
Listing for: City State Bank
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
  • Finance & Banking
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

We are seeking an experienced Relationship Banker II to join our team.

As a Relationship Banker II, you will be responsible for providing exceptional customer service and building strong relationships with customers. If you are looking for an opportunity to grow your career in banking and enjoy working in a customer-focused environment, we would love to hear from you.

DESCRIPTION OF POSITION FUNCTION:

1. Performs Relationship Banker duties on the teller line according to established policies and procedures in an efficient and professional manner. Ensures customers are served promptly while exercising discretion and good judgment.

2. Conducts a variety of customer service functions including opening of new accounts, certificates of deposit, safety deposit boxes, debit cards, etc.

3. Provides excellent customer service by addressing inquiries, resolving issues, and promoting bank products and services.

4. Counts and verifies cash transactions to ensure proper balancing.

5. Assists with other administrative tasks and projects assigned by supervisors.

JOB SKILLS ANDQUALIFICATIONS

REQUIRED:
  • High School Diploma or equivalent.
  • Minimum of six-months experience in retail banking. Experience opening new accounts preferred.
  • Knowledge of banking procedures, regulations, products, and services.
  • Excellent communication and customer service skills.
  • Attention to detail and accuracy in handling transactions.
  • Ability to work efficiently under pressure.
  • Good organizational and time management skills.

Join our team of dedicated professionals who are committed to helping our customers achieve their financial goals.

For questions, please contact Patty Olson at  or by email at

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