CNC Field Service Technician

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Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

HFO Midwest is a division of Morris Group, Inc., one of the largest machine tool distribution networks in North America. With over 20 years of experience supporting the metalworking community of Ohio, Kentucky and West Virginia, HFO/Midwest is the exclusive distributor for Haas CNC machine tools and rotary products. We’re proud to represent America’s largest machine tool builder, offering a complete range of;

5-axis universal machining centers, vertical machining centers, horizontal machining centers, multitasking turning centers, CNC lathes, CNC mills, rotary tables and 5C collet indexers. All Haas machine tools and rotary products are built to deliver high accuracy, repeatability and durability.

Haas Factory Outlet-Midwest, a regional distributor of CNC machine tools, tooling and accessories, and related engineering and support services, is seeking an ambitious and conscientious CNC Field Service Technician. The CNC Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components.

• Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations

• Use machine tool manuals, technical documents, internal and vendor resources to research machine issues

• Ensuring accurate documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation

• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training

• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company

• Perform related duties as required

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

• Experience in mechanical/ electrical repair of CNC machine tools;
  Haas CNC Repair background a plus

• Intermediate to advanced proficiency in Microsoft Office Suite

• Ability to read and interpret drawings and schematics beneficial

• Excellent technical, communication, and presentation skills

• Ability to meet the physical requirements of the job

• Flexible hours and frequent travel, including driving throughout a regional territory

• Must be able to perform bending, twisting, stooping, reaching and lifting of moderate to heavyweight material up to 100 lbs. with assistance from equipment or other employees

• Competitive starting salary

• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance

• 3+ Weeks’ Vacation to Start

• 10 Company Paid Holidays

• 401(k) retirement plan with company contribution

• Tuition reimbursement

• Employee appreciation events and perks

• Employee Assistance Program

The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be highly mobile, able to access all areas of the premises.

• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.

• Ability to sit for prolonged period of times.

• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight…