Process Improvement Intern

Position Snapshot

As aProcess Improvement & Project Management Intern,you’llhelp transform how Gorilla Commerceoperatesby turning high touch, manual workflows into scalable, automated processes within Logistics. This role exists to accelerate our automation efforts and reduce manual workas we continue to grow.

You’llworkcross functionally to document processes, assess automation readiness, and help bring solutions to life—leaving behind real, measurable impact.

We’rea leading e-commerce company focused on creating high-quality, affordable products that make everyday life easier.

Headquartered in Norwalk, CT, Gorilla Commerce is a Top 10 Amazon U.S. seller with rapid growth and expanding into an omnichannel presence.

Known for our flagship brand, Gorilla Grip, we combine creativity with data-driven insights to deliver obsession-worthy products.

Fast-paced, collaborative, and customer-focused environment where innovation and growth thrive.

We’rea rapidly growing e-commerce company with ambitious plans to expand our reach and evolve into a true omnichannelbusiness.

Our summer internship program is designed to be immersive, collaborative, and hands‑on. You’ll join a close‑knit class of interns and gain real exposure to how a growing business operates. Throughout the summer, you’ll participate in lunch‑and‑learns, connect directly with senior leaders, and have opportunities to share and present your ideas.

You won’t just be observing—you’ll be contributing meaningful work, learning how different teams partner together, and building a strong understanding of how decisions are made across the business. By the end of the summer, you’ll walk away with practical experience, new skills, and a broader perspective on what it’s like to work in a fast‑paced, collaborative environment.

• Identify high-volume, manual workflows and document current stateprocessesend-to-end

• Create clear, standardized SOPs and process maps to support automation and scalability

• Evaluate process readiness for automation andidentifyimprovement opportunities

• Recommend process simplifications to reduce rework and operational risk

• Quantify potential efficiency gains, time savings, and automation impact

• Partner with Operations and IT to identify appropriate automation solutions

• Implement and test automation using available tools, or scope timelines and requirements forIT led projects

• Support testing, validation, and documentation for inflight automation initiatives

• Currently pursuing a degree in Business, Analytics, or a related field

• Strong analytical and problem-solving skills

• Ability to document processes clearly and logically

• Comfortable working across teams and asking thoughtful questions

• Organized,detail oriented, and able to manage multiple work streams

• Strong time management and organizational skills

• Proficiency in Excel and basic data analysis

• Clear written and verbal communication

• Comfort learning new tools and systems

• Detail oriented with aproblem-solving mindset

• Exposure to process improvement, automation, or operations work

• Interest in logistics,systems, or technology enabled solutions

We welcome teammates from all backgrounds, identities, and experiences. If you thinkyou’rea great fit, we encourage you toapply.