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Technical Support HelpDesk/Support

Night Data Center Technician

Job in Norwalk, Fairfield County, Connecticut, 06860, USA
Listing for: CyrusOne
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A data center solutions provider in Norwalk seeks a Customer Support Specialist to respond to customer inquiries via phone, email, and webmail. Responsibilities include monitoring infrastructure, coordinating between teams, and adhering to service level agreements (SLA). Candidates should possess strong customer service skills, technical aptitude, and ideally have 1-2 years of experience in data center environments. Competitive pay with benefits and a 401(k) match is offered, alongside a 5% annual bonus.
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