Medical Receptionist

Overview

Join Yale New Haven Health Urgent Care as a Medical Receptionist and Make a Difference Every Day! Are you committed to delivering exceptional patient care and ready to thrive in a fast-paced, supportive healthcare environment? Yale New Haven Health Urgent Care is seeking dedicated Medical Assistants to join our dynamic team across Connecticut and New York!

• Empowered Environment:
  Be part of a team that values your skills and supports your growth.
• Career Development:
  Gain hands-on experience and access to continuous learning opportunities.
• Collaborative Culture:
  Work alongside top-tier providers and healthcare professionals in a positive, team-oriented setting.

• Telephone and Front Desk Reception:
  Answer phones, receive patients and visitors, sign in and out patients, verify insurance and workers’ comp information, collect co-pays, deductibles, co-insurances, manage patient charts, and perform general filing and clerical duties.
• Patient Sign-in and Verifying Payment Information:
  Take demographic and insurance information, input patient appointments into the computer, register patient into the EMR system, verify insurance, obtain authorization for workers’ comp cases, create and manage patient charts following office protocol, and ensure patients have a known mechanism to pay their bills.
• Administrative Support:
  Collect fees, issue receipts, counsel patients concerning their accounts, respond to requests for copies of patient records per office policy, fax documents as needed, ensure registration/HIPAA forms are prepared and available.
• Charts Management:
  Create and manage patient charts per office policy, retrieve and file medical records, letters, reports, and miscellaneous items as requested.
• Miscellaneous Duties:
  Maintain a clean, organized, and welcoming waiting room during business hours.

• High School graduate or GED equivalent is preferred but not required.
• 2 years’ experience preferred but not required.
• Excellent communication and organizational skills.
• Knowledge of medical terminology, insurance, and workers’ compensation billing information.
• Skill in obtaining and maintaining accurate records in all aspects of a medical office.
• Ability to initiate and complete tasks related to job duties without direct supervision.
• Ability to work well with others and be willing to help when needed.
• Maintains strictest confidentiality of patient information.
• Ability to multi-task with patients and other responsibilities in an environment of continual improvement.
• Familiarity with EHR and EMR records systems.

• Comprehensive Benefits:
  Competitive compensation and benefits to support your well-being.
• Flexible Scheduling:
  Shifts that support work-life balance, including evenings and weekends.
• Inclusive Culture: A welcoming environment where every team member is valued and respected, and where all voices are heard. Feedback is encouraged and embraced as a vital part of our continuous improvement.

$20-26+ hourly (based on experience)

Yale New Haven Health Urgent Care is an equal-opportunity employer. We recognize and celebrate our inclusive work environment and encourage candidates of all backgrounds and perspectives to apply. We are committed to maintaining an inclusive and transparent environment where every voice is heard and acknowledged. The Yale New Haven Health Urgent Care team embraces our differences and knows that our diverse culture is a strength that drives our success.

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